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What’s The Future of ISDN PRI For Sacramento Area Businesses?

PRI21 years ago, the Sacramento Business Journal wrote about the virtues of the telephone company’s Integrated Services Digital Network, or ISDN. At the time, Primary Rate Interface (PRI) was the gold standard in digital voice for businesses.

With PRI, up to 23 conversations could be carried on two pairs of copper telephone wire. For years, PRI was a common offering to California businesses by carriers such as AT&T. (more…)

Fortis Completes Acquisition of Creative Network Solutions

Fortis Plus CNS

El Dorado Hills, CA – VoIP and Internet Service Provider Fortis announced today that the company has completed its acquisition of Creative Network Solutions (CNS) a privately held Network and IT Support company based in Rancho Cordova, CA.

Creative Network Solutions, a well respected IT Support company, provides a full range of desktop support, network management and hardware sales. CNS clients include notable local companies such as Barsotti Juice Company, Blue Ribbon Personnel Services and Federal Home Loan Bank.

By acquiring CNS, which had been in business for more than 20 years, Fortis now offers Sacramento area businesses a singular vendor for all their voice, internet and IT support needs. With locations in both Rancho Cordova and El Dorado Hills, Fortis now boasts a deep bench of technicians dedicated to answering support calls to ensure its clients are connected to a local, friendly technician to for immediate telephone and remote assistance. (more…)

The Amazing, Portable Business VoiP Phone

VoIP PortabilityWhen a business moves from having a set of business desktop telephones tethered to an in-house PBX — to a hosted VoIP system, one of the benefits that phone users receive and which they might not have expected is their telephone’s portability.

In fact, there are virtually no geographic constraints with a VoIP phone system. As long as there’s an eight pin ethernet jack to plug into and as long as the internet speed is above a certain threshold, a business VoIP phone can be plugged in anywhere in the world. (more…)

Moving Your Sacramento Area Business: Vendor Resources

Sacramento Business MoveAs Sacramento area businesses rely more on technology and the internet, there are more factors than ever to consider when planning to move your business to a new location.

Below is a list of vendor categories and several Sacramento area resources to consider for both your technology and non-technology moving related needs.

Disclaimer: Taking advantage of editorial privilege, we have included ourselves as a vendor resource for some services. (more…)

Claiming & Optimizing Your Sacramento Area Business’s Online Listings

Sacramento Area Online Business ListingsWhether your Sacramento-area business serves consumers, businesses or both, claiming certain business listings and optimizing the listings that you’ve claimed makes good online marketing sense.

Even if your businesses sells its product or services outside of the Greater Sacramento area, business listing sites are worth paying attention to. The top listing site, Google My Business, recently added a new option that extends the services potential reach beyond just attracting a local audience.

In addition to providing greater visibility for your business, a claimed (or created) online business listing can drive more traffic to your website due to an hidden factor. (more…)

Unified Communications: What Is It And How Does It Benefit Small Businesses?

Traveling Businessperson Using Unified CommunicationsUnified Communications is a buzz phrase that gets thrown around by vendor representatives across a range of industries.

It’s definitely a catchy term. But there’s a problem. Many small business owners only have a vague idea what Unified Communications actually means.

It’s no wonder. It turns out that Unified Communications is defined differently by vendors in different industries.

What’s more, Unified Communications is not just one technology. It is a set of technologies that are interwoven to provide business users with wider access to interpersonal communication channels across platforms and devices. (more…)

Centrex to VoIP: The Reasons Behind a Mass Telephony Migration

Centrex Single Line TelephoneCentrex and VoIP – what are the similarities and differences between these two business telephone technologies?

Centrex was originally offered by telephone companies as a way for businesses and government agencies to get access to a full set of telephone system features without having to purchase and maintain an in-house telephone switch (called a PBX). Centrex was attractive to organizations that wanted a minimal capital outlay and that needed ongoing system maintenance included in a predictable monthly price.

For companies looking for this type of service, there was no comparison shopping. The vendor was “the telephone company.” (more…)

Security Breaches: Protecting Your California Small Business’s Data

Small Business Data Security BreachesLarge companies get most of the headlines for security breaches. This is in part due to the fact that big retail and financial institutions store extensive amounts of personal information such as credit card numbers and social security numbers.

In a recent security breach, Kmart’s store payment systems were infected with malware. Customers and users of California-based esignature vendor DocuSign were targeted by phishing attacks in mid-2017.

Small businesses are by definition, smaller targets for would-be hackers. However, small business are by no means exempt from various forms of digital and physical intrusion. (more…)