Sacramento Area IT Support
Experience a Consistent Level of Service
Fortis is Available.
All the Time. Every Time.
Need on-site service? We have the Sacramento area covered.
Fortis has staff who are dedicated to answering phone calls. You will be connected to a local, friendly technician for fast and attentive assistance.
Call 916-235-4200 option 1
Responsive IT Support Realized
Each time you contact us, a support ticket is created in our system and assigned to the technician with the right skills to help you.
Our support team is rewarded for quick response and resolution of their assigned support tickets. This means you can count on us returning you calls, showing up on time and and fixing the problem the first time!
IT Support For Sacramento Area Businesses
Fortis offers reliable and proactive IT support in Sacramento and the surrounding area. Our concierge service means local expertise and fast response time. Our customers have dependable internet, voice and network communications.
Fortis is the one-stop technology shop for businesses in Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Rocklin, Roseville, Fair Oaks, Elk Grove, Cameron Park, Davis and more.
We are a go-to partner for companies that need assistance with their desktops, laptops, servers and networks. Fortis treats your business as if it were our own. Fortis provides a full array of services to keep your business technology running smoothly.
Let our experienced Sacramento area IT support team act as a proactive virtual IT department for your small or mid-sized business.
Services include: IT helpdesk support; technology maintenance; troubleshooting & repair; email management (Microsoft Exchange, Office 365 and G Suite); offsite backups; hardware sales; structured wiring; LAN upgrades; networking; printing; and VoIP.
Our local professional support team will keep your data safe. Your users will be more productive and your technology infrastructure will operate smoothly. Fortis will minimize costly downtime. If something isn’t working, we’ll get it fixed.
Call 916-235-4200 option 1
What does an IT support company do?
An IT support company installs, configures and maintains an organization’s computer & mobile hardware, software, network gear, printers and scanners. Customers log service issues and requests with their IT support company via phone, email and other communication channels. The IT support company prioritizes and resolves issues based on the level of priority.
What are the benefits of outsourcing IT support?
Outsourcing IT support is often less expensive than hiring an in-house resource. An outsourced organization represents a broader skill set than a single hire. An IT support company does not take vacations.
What are the advantages of hiring an in-house IT support person?
If an organization can afford a full time IT professional, that person can become more intimately familiar with the systems and the people within an organization. An in-house person may be able to respond faster to “server down” and other IT emergencies.
How do I vet outsourced IT support vendors?
Get a vendor rep to visitor your company. Ask about the experience level and skills of their IT support techs. Find out what processes they have in place to make sure that your systems will be properly monitored and that your service requests will be efficiently handled.
What are the types of IT support companies?
IT support companies range from one or two person shops, to local small businesses with a full support team, to larger national businesses with a local office. Which type of IT support company a business works is usually based on the perceived performance to price ratio.