Say Goodbye to IT Headaches

Get work done

Serving the Greater Sacramento Area

How it Works

Fix

We will tackle your list of issues right away

Secure

We’ll secure your users and company data

Support

You’ll get responsive support every time

Work

You can focus on productive tasks

An IT department at your disposal for a fixed monthly price

Desktop & Devices Team

This team is responsible for tasks such as:

Setup and configuration of computers for new users
Resolving computer software or hardware issues
Moving workstations from one location to another
Keeping endpoint security software up-to-date

Network & Security Team

Our network team works on services that include:

Routers & Switches
Backups
Internet connectivity
Network security

Server Team

The server team focuses on:

Backups
Shared applications
Availability
Folder permissions

Telephone System Team

Our managed business voice specialists help with:

Adding new VoIP phones
Reassigning telephone extensions
Auto attendant configuration
Rule changes, such as call forwarding

Everyone at our company has a different level of understanding about IT. The Fortis help desk team knows how to take the conversation to a level where each of us can understand them. This means that issues get resolved even faster.

Marc Alciati, CEO

What You Can Expect

Service excellence is our hallmark. We promise to…

Be Reachable

Our support team has dedicated members answering the phone

Be Reliable

We do what we say when we say we will

Be Enjoyable

We think you should like working with us not dread, "calling those computer guys"

Be Capable

We hire only the best technicians and technologists who not only work effectively in any work environment, but communicate with you too

Be Proactive

We will provide you with recommendations for improving your office IT environment and increasing office productivity that will increase your bottom line