(916) 235-4200
M-F 8am-5pm PT
(916) 235-4200
M-F 8am-5pm PT
Phone service that works wherever you are.
From a locally owned & operated telephone service provider.
When switching to a new business phone system, working with a local Sacramento Area VoIP provider makes all the difference. Enjoy a personalized customer experience with on-site training and a regional support center.
Call (916) 235-4200
These are just a few of the many features you’ll have access to when your business moves to VoIP telephone service. Unlike a traditional in-house phone system, you are not locked into a feature set. VoIP provides a wide range of functionality, continually adding new capabilities over time.
Unlimited Calling
Advanced Call Reporting
Voice to Email
Mobile App
Virtual Receptionist
Call Center
Call Recording
Web Portal
Request a Quote for Business VoIP
Wow: over-the-top customer service!
I contacted Fortis about one of our employees’ recommendations, and David worked with our team to find the right solution at the right price. Mike, our account manager, has been great in helping us get everything set up and has been completely responsive to our questions. Fortis is the kind of company my company needs to grow and be successful – thank you!
MaryBeth Hall, Brown Pelican WiFi
We switched to business VoIP. Everything just worked.
Fortis sat down with us to understand how we needed our calls routed. They handled transferring our existing numbers to the new system. Once we switched to Fortis Business VoIP, there were no issues; everything just worked.
Chad Bowman, Law Offices of Bowman & Associates
How it Works
1. Set a Call with Fortis
We’re experts at analyzing those hard-to-read phone bills. We’ll deal with the phone company for you and recommend an ideal VoIP Phone system.
2. Choose Your VoIP Phones
We have many feature-rich VoIP phones – basic, color, touchscreen, and cordless models.
3. VoIP Service Training
We’ll train you and your team to get the most out of your new VoIP phones and VoIP phone system in the shortest amount of time.
4. Ready to Start Calling!
Call anywhere in the country for one low monthly price on your new business-grade VoIP telephone system.
We’ll help you order your VoIP phones and transfer your existing phone/fax numbers from the phone/cable company.
Together, we’ll determine how best to route your customers to the right employees in your company and, of course, provide the all-important on-site custom training for your new business VoIP phone service. With Fortis, you have a partner for the life of your phone system. You can call us anytime for free help.
Fortis Business VoIP Service runs over the same network backbone used by Skype and Google Voice.
Fortis is headquartered in Northern California. Our principal market area includes the following California counties: Sacramento, El Dorado, Placer, Yolo, and Yuba. We also have customers in other parts of California and the United States.
When planning a move to VoIP, the components of your network must be evaluated. Your router and switch must be VoIP-compatible to ensure consistently good call quality.
You should confirm that you have the correct data cabling required to carry VoIP data traffic to each workstation. Your internet service bandwidth should be sufficient to handle the additional voice traffic. Because IT Support Services are a part of the Fortis offering, we will help assess your environment.
Fortis studies the bills from your current carrier to understand which lines are being used fully and, therefore, determine which lines should be ported and which may be unnecessary. We’ve helped customers save money by consolidating or eliminating phone lines.
If you have analog line connections for burglar alarms, a fax machine, and other devices, alternative solutions exist to support those. Fortis can make recommendations for trusted partners offering VoIP-compatible solutions for each.
You can also look to Fortis for all your IT support needs.
Call (916) 235-4200
Business VoIP (Voice over Internet Protocol) replaces legacy, in-house phone systems that connect to the Public Switched Telephone Network—a.k.a. landline service. With VoIP, voice traffic travels back and forth through a company’s network and the internet, alongside text, video, and other audio traffic.
Because VoIP service is cloud-based, companies that use VoIP do not need to worry about upgrading or reaching an in-house system’s phone line or user capacity. Business VoIP service can scale from one user to tens of thousands.
The published base price for VoIP service ranges from $10 to $35 per user per month, depending on the service provider and level of service. Additional costs that may or may not be included in the base price are dedicated user phone numbers (DIDs), FCC regulatory fees, the Universal Service Fund Recovery Fee, and the Enhanced 911 Service Fee. There is also a one-time charge for IP telephones, ranging from $80 to $500.
It depends. For most small businesses, when all costs and benefits have been considered, VoIP is more economical than landline service. However, for large businesses that have made a significant investment in an in-house PBX, VoIP may be less economical in the short term.
Popular business VoIP brands include RingCentral, 8×8, Vonage, and Google. Most VoIP providers offer a high level of technical service and use industry-standard telephone hardware. What makes one company better than another comes down to factors such as customer service, advice, training, and the availability of specific features and integrations.