(916) 235-4200
M-F 8am-5pm PT
(916) 235-4200
M-F 8am-5pm PT
Put an end to IT frustration
Fix
We’ll tackle your list of open IT issues
➤
Secure
We’ll secure your company data and your users’ devices
➤
Support
You’ll get responsive help desk support
➤
Work
Now you can get more work done
If you are looking for a responsive Sacramento IT support company — one that will reply to your service requests quickly and solve your problems quickly and professionally — you have come to the right place.
We’ll handle your technology so you can handle your business.
We’ve regained trust that IT issues will be resolved
I’d recommend that any Sacramento area professional services organization dissatisfied with their current IT situation sit down for a conversation with Fortis.
Tiffany Corona, Partner, Lenahan Law
I highly recommend Fortis
We have worked with Fortis for years and really appreciate the great IT support services they provide. They are very capable, personable, and patient. I highly recommend Fortis.
Leslie Bisharat, TechLine Studios
Fortis has staff dedicated to answering phone calls and replying to emails. You will be connected to a local, friendly technician for fast and attentive assistance. Need on-site services? We cover the Sacramento area.
Let’s strategize on a brighter IT future
Each time you contact Fortis, a support case is created in our system. The case is assigned to a technician with the right skills to help you.
Fortis support techs are rewarded for quick responses and resolutions of their assigned support cases. This means you can count on us to return your calls, reply to your emails, show up on time, and take care of problems the first time.
Our online remote support and collaboration portal lets us provide a high level of support via a web browser.
Fortis offers reliable and proactive IT (Information Technology) technical support in Sacramento and the surrounding area. Local expertise combined with years of experience means fast response times. Our customers have dependable internet, voice, and network communications. They also find that their overall volume of IT requests decreases over time.
Fortis is the one-stop technology solutions shop for businesses in Sacramento, Rancho Cordova, Folsom, El Dorado Hills, Rocklin, Roseville, Fair Oaks, Elk Grove, Cameron Park, Davis, and other locations.
We are the go-to partner for any company that needs assistance with its desktops, laptops, servers, and networks. Fortis treats your business as if it were our own. Fortis provides various IT services to keep your business technology running smoothly.
We know that Fortis isn’t your only choice. So we work hard to keep our service standards as high as possible. Let our experienced Sacramento area IT support team be a proactive virtual IT department for your small or mid-sized business.
Services include IT help desk support, technology maintenance, troubleshooting & repair, email management (Microsoft Exchange, Microsoft 365, and Google Workspace), offsite backups, hardware sales, structured wiring, LAN upgrades, networking, printing, and VoIP phone service.
Our IT experts support Windows, Mac, and Linux operating systems.
You’ll have “one hand to shake” by sourcing your cybersecurity, IT consulting, IT support, business VoIP, and to a single service provider.
Our local professional support team will keep your data safe, your users more productive, and your technology infrastructure operating smoothly. Fortis minimizes costly downtime to save you time and money. If something isn’t working, we’ll get it fixed.
Frequently Asked Questions
An IT support company in Sacramento installs, configures, and maintains an organization’s computer and mobile hardware, software, network gear, printers, and scanners. Customers log service issues and requests with their IT support company via phone, email, and other communication channels. The IT support company prioritizes and resolves issues based on their priority level.
Outsourcing IT support is often less expensive than hiring an in-house resource. An outsourced organization represents a broader skillset than a single hire. An IT support company does not take vacations.
If an organization can afford a full-time IT professional, that person can become more intimately familiar with the systems and the people within an organization. An in-house person may be able to respond faster to “server down” and other IT emergencies.
Get a vendor rep to visit your company. Ask about the experience level and skills of their IT support techs. Find out what processes they have to ensure that your systems will be appropriately monitored and your service requests will be efficiently handled.
IT support companies range from one—or two-person shops to local small businesses with a full support team to larger national businesses with a local office. A business’s choice of IT support company is usually based on the perceived performance-to-price ratio.